AAMCO $450 non-refundable diagnosis fee?

Complete Transmission Repair Cost Guide Transmission Forum – Ask an Expert Lexus AAMCO $450 non-refundable diagnosis fee?

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  • #565
    vitesse04s
    Participant

    My 2002 RX 300 Lexus was obviously having transmission problems. Would not even go into gear one freezing cold morning. Took to Aamco in North Carolina and was told it would be a $450 nonrefundable diagnostic charge, which would be applied to any service charge for repair. I asked for a range and was told 400 – $2200 tops. Response back was $3200 for the minimum repair. Any comments on the total cost and especially the $450 nonrefundable diagnostic would be appreciated. When I said just put it back together, they got all excited and tried to convince me of the value of repair. I feel like I’m getting played.

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    #650
    reinier1
    Participant

    Hi vitesse04s,
    The $450 charge does seem a little steep, but it is standard practice to charge diagnostic fees which are applied to the repair bill if you choose to have the repair done. Diagnostic equipment is very expensive, and a comprehensive check can sometimes take several hours-time that includes test drives, and/or time required for the transmission to cool down before further tests are carried out, but still, $450 sounds excessive.

    However, did they provide you with am itemized list of the required parts, or an estimate on the actual hours needed for the minimum repair? It seems to me you could spend the money more profitably on a rebuilt transmission if the repair shop will not provide you with a firm quote which must include a list of required parts, as well as the number hours required to complete the repair.

    Hope this helps.

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